Artificial Grass Cleaning Company Ltd Owner of web site for interpretation purposes – (Supplier, seller, we, us).

Contact Details

Registered business address:

Artificial Grass Cleaning Company Ltd, 166 Sidcup Hill, Sidcup, Kent, DA14 6JW

These terms and conditions apply to all contracts for the supply of goods and services to you the customer.

These terms and conditions shall be governed by the law of England and therefore be under the jurisdiction of the English courts only.

These terms and condition have been accepted by the purchaser once an order has been made.

There are no rights intended in this policy for any third party.


Online customers must be aged 18 years or over.

By purchasing from The Artificial Grass Cleaning Company Ltd customers are entering a binding contract under UK law and agreeing to our terms and conditions.

We retain the right to refuse to accept an order without an explanation.

Prices quoted on the The Artificial Grass Cleaning Company Ltd website are inclusive of VAT on products where VAT is applicable.


Invoices are required to be settled 24 hours before the booking date, quoting the first line of your address as reference. If we do not receive payment 24 hours prior to your appointment you will lose your allocation.

If a fraudulant transaction has taken place no monies will be returned.

Payment of invoice is the responsibility of the person who’s address the work is being carried out at.

We will charge a £50 cancellation fee if less than 24 hours’ notice is given to cancel or we arrive and there is no one available to allow us in to carry out agreed works.

We reserve the right to cancel or charge extra if the garden isn’t ready for our work.


We are not an artificial grass repair company we are simply there to clean the area.

We cannot be held responsible for any bad joins or badly fitted grass.

0ur cleaning system does not work with lawns that have been heavily infilled with sand or that have had selective infills to remove urine smells.

Our cleaning system requires a solid smooth base to work with to give an even clean and we can not use on steep banks.


We endeavour to ensure that information provided through this website is accurate; however we accept no liability for any inaccuracies, errors or omissions on the site through technical or other reasons.

We reserve the right at any time and without prior notice to make changes and corrections to the contents and Terms and Conditions on the site.

We do not accept liability for any direct, indirect, special, consequential or other losses or damages whatsoever arising out of access to, or the use of, this site or any information contained in it.

The goods shall be subject to the personal insurance of the buyer once the goods have reached the delivery address.

No party will be made liable for Force Majeure including but not limited to acts of god, war, riot, strikes, lock outs, fires, floods, storm, breakdowns of plants or machinery in these circumstances an extension of the obligations can be approved.

Any notification given by either party must be served by e-mail with confirmation received by a returned e-mail or by post with recorded delivery.

Customer’s obligations

The customer must enable the Supplier to perform its obligations under this Agreement therefore the Customer shall:

Co-operate with the Supplier by Providing the Supplier with any information reasonably required by the Supplier.

Obtain all necessary permissions and consents which may be required before the commencement of the services and The Customer shall be liable to compensate the Supplier for any expenses incurred by the Supplier as a result of the Customer’s failure to comply.

In the event that the Customer or any third party, not being a sub-contractor of the Supplier, shall omit or commit anything which prevents or delays the Supplier from undertaking or complying with any of its obligations under this Agreement, then the Supplier shall notify the Customer as soon as possible and the Supplier shall have no liability in respect of any delay to the completion of any project. If applicable, the timetable for the project will be modified accordingly. The Supplier shall notify the Customer at the same time if it intends to make any claim for additional costs.

It is the responsibility of the buyer to follow exactly all issues relating to the health and safety guidelines of all products supplied be the seller.